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Payment Terms & Conditions

West Lexham yoga retreat 2023 specific terms

The extended part of the retreat scheduled for Sunday 3rd September 2023 after 1pm is weather dependant and may not take place if the weather is not suitable. A decision on the suitability of the weather will be made by Emma at the time of the retreat.

Travel costs for any part of the retreat are not included in the price of the retreat. You will have to make your own way to the beach or catch a ride with another retreat goer. Parking costs are also your responsibility and not included in the cost of the retreat.

The retreat is offered on a first come, first served basis, and is available in three tiered payment options. Two early bird discounts are available before 1st March 2023. All options are secured with a £200 deposit per person. All remaining balances must be paid by 1st May 2023.

Tier 1: Early bird offer ends 1st February 2023

Tier 2: Early bird offer ends 1st March 2023

Tier 3: Full retreat price from 1st March 2023

(All deposits paid before 1st March receive early bird discounted prices)


Earlybird tier 1 - ends 1st Feb

All deposits paid before 1st feb receive the largest discount.


£200 deposit

*Remaining balance listed below to be paid by 1st May or at earliest convenience 


  • Triple occupancy *£275pp ( total = £475 inc. deposit ) 

  • Twin Room or Super king *£300pp ( total = £500 inc. deposit)

  • Single occupancy *£650 ( £850 inc. deposit) 



Earlybird tier 2 - ends 1st March

£200 deposit 

*Remaining balance listed below to be paid by 1st May (after deposit)


  • Triple occupancy *£300pp

  • Twin Room or Super King *£325pp

  • Single Occupancy *£700pp



Tier 3 Full Retreat Price 

Price from 1st March

£200 deposit 

**Remaining balance listed below to be paid by 1st May (after deposit)

  • Triple occupancy £325

  • Twin or Super King £350

  • Single occupancy £750


The deposit is non-refundable.

In the event of a cancellation, if your place can be filled by another person, a refund will be available, minus the deposit. If it is not possible to fill your place, then no refund will be made.


Please note * 

In the hopeful event of a sellout Emma will offer full refunds of instalments - excluding deposit. 

Refund will be processed the first week after the retreat. 

The cost of the retreat does not include travel insurance. Please ensure your travel insurance covers all types of cancellations, prior to booking, so that all possible claims are compensated.

The retreat programme displayed is an example programme. Classes are optional and times on the programme are subject to change.


Using The Yoga Artist to make payments

The Yoga Artist uses an online payment portal where you can make payments in a safe and secure environment. In order to use The Yoga Artist to make a payment, you ("you"/"your" or the "customer") must be an individual, that can enter into a legally binding contract under the laws of England and Wales. You may not make a payment and may not accept the Terms and Conditions if you are under the age of 18 or are not authorised to enter into such a contract.

In making a payment through The Yoga Artist, you accept the Terms and Conditions which form a legally binding contract between you and us.

All one-off payments will be deemed to be accepted by The Yoga Artist upon receipt by you of the confirmation email from The Yoga Artist. Regular Payments will be deemed to be accepted by The Yoga Artist upon debiting of the second payment from your specified account.

What happens when you make a payment?

We will immediately deduct the amount from your specified account. Your billing statement will indicate a payment to ‘The Yoga Artist.

What happens when you set up regular payments?

Regular payments will be made via your chosen credit or debit card. It should be noted that this is not a Direct Debit therefore payments are not covered by the Direct Debit Guarantee. We will use a Continuous Payment Authority (CPA) that allows us to attempt to transaction payments after a previous failed payment attempt. The advantage of CPA is that you will not incur any charges directly from us or your bank for a failed payment that you could incur with a direct debit. However, you may be charged by your bank for overdraft fees or other fees related to your balance.

The initial payment will be deducted from your specified account, we will then deduct the outstanding payments on the payment due dates indicated in your confirmation email.

What happens if you need to change your regular payments?

Please get in touch with us at to discuss changes to your regular payments. We can then update your scheduled payments as necessary.

If you want to cancel your regular payments

You must notify us at least 5 business days before the next scheduled transaction. To cancel your regular payments please email  

If you need to update your account information

Email at least 5 business days before the next scheduled transaction for the update to take effect.

If a transaction is refused by your financial institution

If your regular payment is declined for any reason, including insufficient funds, closed account, or unauthorised account, The Yoga Artist will contact you via email. An email will be sent to the email address that you have provided when making your first payment. This email will notify you that payment has failed.

If you wish to make a complaint

To raise any issues of concern you may email quoting your name and the details of your complaint. We will aim to respond to you within 15 business days.


We don’t share your information with anyone, and only use it to provide the services to you that you have subscribed to through The Yoga Artist website.

Unauthorised Use

If you think your account has been accessed without your permission, contact us immediately at We also advise you to contact your financial institution.

Subject Access Requests

Under the UK Data Protection Act, You have the right to ask Us to see the personal information that We hold about You (this is known as a 'subject access request') by emailing us at . We will respond to a subject access request as required upon receiving: (a) the Subject Access Request Fee; (b) information that We need in order to identify You; and (c) the information You need.


Privacy policy


What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

The Yoga Artist website tracks personal information through the use of cookies, We use cookies;

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyse the performance, operation and effectiveness of our platform.

  • To ensure our platform is secure and safe to use. 


Details of the cookies we use are below. 

Types of Cookies

Cookies can be classified according to their type, duration and category.


  • First-party cookies: Cookies that our platform places on your site. 

  • Third-party cookies: Cookies that are placed and used by third parties. 


  • Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

  • Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.


  • Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons. 

  • Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience. 


Take a look at the table below to see which cookies we place on our sites:

First-Party Cookies

Strictly Necessary


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Third-Party Cookies



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How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

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