The YOGArtist

West Lexham yoga retreat 2023 specific terms

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The extended part of the retreat scheduled for Sunday 3rd September 2023 after 1pm is weather dependant and may not take place if the weather is not suitable. A decision on the suitability of the weather will be made by Emma at the time of the retreat.

Travel costs for any part of the retreat are not included in the price of the retreat. You will have to make your own way to the beach or catch a ride with another retreat goer. Parking costs are also your responsibility and not included in the cost of the retreat.

The retreat is offered on a first come, first served basis, and is available in three tiered payment options. Two early bird discounts are available before 1st March 2023. All options are secured with a £200 deposit per person. All remaining balances must be paid by 1st May 2023.

Tier 1: Early bird offer ends 1st February 2023

Tier 2: Early bird offer ends 1st March 2023

Tier 3: Full retreat price from 1st March 2023

(All deposits paid before 1st March receive early bird discounted prices)

 

Earlybird tier 1 - ends 1st Feb

All deposits paid before 1st feb receive the largest discount.

 

£200 deposit

*Remaining balance listed below to be paid by 1st May or at earliest convenience 

 

• Triple occupancy *£275pp ( total = £475 inc. deposit ) 

• Twin Room or Super king *£300pp ( total = £500 inc. deposit)

• Single occupancy *£650 ( £850 inc. deposit) 

 

 

Earlybird tier 2 - ends 1st March

£200 deposit 

*Remaining balance listed below to be paid by 1st May (after deposit)

 

• Triple occupancy *£300pp

• Twin Room or Super King *£325pp

• Single Occupancy *£700pp

 

 

Tier 3 Full Retreat Price 

Price from 1st March

£200 deposit 

**Remaining balance listed below to be paid by 1st May (after deposit)

• Triple occupancy £325

• Twin or Super King £350

• Single occupancy £750

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CANCELLATION TERMS

The deposit is non-refundable.

In the event of a cancellation, if your place can be filled by another person, a refund will be available, minus the deposit. If it is not possible to fill your place, then no refund will be made.

 

Please note * 

In the hopeful event of a sellout Emma will offer full refunds of instalments - excluding deposit. 

Refund will be processed the first week after the retreat. 

The cost of the retreat does not include travel insurance. Please ensure your travel insurance covers all types of cancellations, prior to booking, so that all possible claims are compensated.

The retreat programme displayed is an example programme. Classes are optional and times on the programme are subject to change.

 

Using The Yoga Artist to make payments

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The Yoga Artist uses an online payment portal where you can make payments in a safe and secure environment. In order to use The Yoga Artist to make a payment, you ("you"/"your" or the "customer") must be an individual, that can enter into a legally binding contract under the laws of England and Wales. You may not make a payment and may not accept the Terms and Conditions if you are under the age of 18 or are not authorised to enter into such a contract.

In making a payment through The Yoga Artist, you accept the Terms and Conditions which form a legally binding contract between you and us.

All one-off payments will be deemed to be accepted by The Yoga Artist upon receipt by you of the confirmation email from The Yoga Artist. Regular Payments will be deemed to be accepted by The Yoga Artist upon debiting of the second payment from your specified account.

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What happens when you make a payment?

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We will immediately deduct the amount from your specified account. Your billing statement will indicate a payment to ‘The Yoga Artist.

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What happens when you set up regular payments?

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Regular payments will be made via your chosen credit or debit card. It should be noted that this is not a Direct Debit therefore payments are not covered by the Direct Debit Guarantee. We will use a Continuous Payment Authority (CPA) that allows us to attempt to transaction payments after a previous failed payment attempt. The advantage of CPA is that you will not incur any charges directly from us or your bank for a failed payment that you could incur with a direct debit. However, you may be charged by your bank for overdraft fees or other fees related to your balance.

The initial payment will be deducted from your specified account, we will then deduct the outstanding payments on the payment due dates indicated in your confirmation email.

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What happens if you need to change your regular payments?

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Please get in touch with us at emma@theyogartist.com to discuss changes to your regular payments. We can then update your scheduled payments as necessary.

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If you want to cancel your regular payments

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You must notify us at least 5 business days before the next scheduled transaction. To cancel your regular payments please email emma@theyogartist.com  

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If you need to update your account information

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Email emma@theyogartist.com at least 5 business days before the next scheduled transaction for the update to take effect.

If a transaction is refused by your financial institution

If your regular payment is declined for any reason, including insufficient funds, closed account, or unauthorised account, The Yoga Artist will contact you via email. An email will be sent to the email address that you have provided when making your first payment. This email will notify you that payment has failed.

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If you wish to make a complaint

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To raise any issues of concern you may email emma@theyogartist.com quoting your name and the details of your complaint. We will aim to respond to you within 15 business days.

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Confidentiality

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We don’t share your information with anyone, and only use it to provide the services to you that you have subscribed to through The Yoga Artist website.

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Unauthorised Use

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If you think your account has been accessed without your permission, contact us immediately at emma@theyogartist.com We also advise you to contact your financial institution.

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Subject Access Requests

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Under the UK Data Protection Act, You have the right to ask Us to see the personal information that We hold about You (this is known as a 'subject access request') by emailing us at emma@theyogartist.com . We will respond to a subject access request as required upon receiving: (a) the Subject Access Request Fee; (b) information that We need in order to identify You; and (c) the information You need.

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